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import type { Dal } from "../../../dal";
import { error, handleError, success } from "../../../lib/response";
import { parseRequiredId, requireUser } from "../../../lib/utils";
import { requireWhatsAppClient } from "../../../lib/whatsapp/client";
import type { Services } from "../../../services";
type Env = {
Bindings: CloudflareBindings;
Variables: {
user: { id: string; name: string; email: string } | null;
session: unknown;
dal: Dal;
services: Services;
};
};
const conversations = new Hono<Env>();
/**
* A query flag is on only for the literal `true`. Absent, empty, `1` and `yes`
* are all off, so a half-built link cannot silently narrow the inbox.
*/
const flag = (value: string | undefined): boolean => value === "true";
// GET / - List conversations
conversations.get("/", async (c) => {
try {
requireUser(c.get("user"));
const services = c.get("services");
const limit = Math.min(
100,
Math.max(1, Number(c.req.query("limit") || 50)),
);
const offset = Math.max(0, Number(c.req.query("offset") || 0));
const contactType = c.req.query("contactType");
const search = c.req.query("search");
const hasCustomerReply = flag(c.req.query("hasCustomerReply"));
const answeredByUs = flag(c.req.query("answeredByUs"));
// `hasUnread` has been in WaConversationFilters and buildConditions all
// along and was never parsed here, so the dashboard's Unread stat card
// linked to an inbox that could not filter to unread. One of the two had
// to go; wiring the parameter is the additive half.
//
// Note what it means: `unread_count` is zeroed the moment a conversation
// is SELECTED, so this is "nobody has opened it", not "nobody has
// answered it". For the latter use `waitingOnUs` below.
const hasUnread = flag(c.req.query("hasUnread"));
// The triage backlog: nothing outbound since their last inbound,
// oldest-waiting first. `total` is then the inbox-wide count a
// "waiting on us" figure can be labelled with — the page cannot derive
// it, because this list is capped at 100 rows per request.
const waitingOnUs = flag(c.req.query("waitingOnUs"));
const { conversations: items, total } =
await services.waConversation.listConversations(
{
contactType,
search,
hasUnread,
hasCustomerReply,
answeredByUs,
waitingOnUs,
},
offset,
limit,
);
return success(c, { conversations: items, total, limit, offset });
} catch (err) {
return handleError(c, err);
}
});
// POST / - Open the conversation with a pro, for one never messaged before.
// Sends nothing; the reply box then offers templates, as the window is closed.
conversations.post("/", async (c) => {
try {
requireUser(c.get("user"));
const { proId } = await c.req.json<{ proId?: string }>();
if (!proId) {
return error(c, "VALIDATION_ERROR", "proId is required", 400);
}
const conversation = await c
.get("services")
.waConversation.startProConversation(proId);
return success(c, { conversation });
} catch (err) {
return handleError(c, err);
}
});
// GET /:id - Get conversation detail with messages
conversations.get("/:id", async (c) => {
try {
requireUser(c.get("user"));
const services = c.get("services");
const id = parseRequiredId(c.req.param("id"), "conversation");
const limit = Math.min(
200,
Math.max(1, Number(c.req.query("limit") || 100)),
);
const offset = Math.max(0, Number(c.req.query("offset") || 0));
const result = await services.waConversation.getConversation(
id,
offset,
limit,
);
return success(c, result);
} catch (err) {
return handleError(c, err);
}
});
// POST /:id/reply - Reply to conversation
conversations.post("/:id/reply", async (c) => {
try {
const user = requireUser(c.get("user"));
const services = c.get("services");
const id = parseRequiredId(c.req.param("id"), "conversation");
const body = await c.req.json<{
message?: string;
templateName?: string;
language?: string;
components?: unknown[];
}>();
const client = requireWhatsAppClient(c.env);
let result: unknown;
if (body.templateName) {
result = await services.waConversation.replyWithTemplate(
id,
body.templateName,
body.language ?? "en",
body.components,
user.id,
client,
);
} else if (body.message) {
result = await services.waConversation.reply(
id,
body.message,
user.id,
client,
);
} else {
return error(
c,
"VALIDATION_ERROR",
"Either message or templateName is required",
400,
);
}
return success(c, { message: result });
} catch (err) {
return handleError(c, err);
}
});
// POST /:id/read - Mark conversation as read
conversations.post("/:id/read", async (c) => {
try {
requireUser(c.get("user"));
const dal = c.get("dal");
const id = parseRequiredId(c.req.param("id"), "conversation");
await dal.waConversations.resetUnread(id);
return success(c, { message: "Marked as read" });
} catch (err) {
return handleError(c, err);
}
});
export default conversations;
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