All files / lib/communication/handlers new-inquiry.handler.ts

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import type { Dal } from "../../../dal";
import type { CommunicationGateway } from "../gateway";
import type { CommunicationRequest } from "../types";
 
export type NewInquiryPayload = {
	inquiryId: number;
	proId: string;
	customerName: string;
	customerPhone: string;
	customerEmail?: string;
	customerLocation?: string;
	requirement?: string;
	requirementType?: string;
	projectTitle?: string;
};
 
export class NewInquiryHandler {
	constructor(
		private gateway: CommunicationGateway,
		private dal: Dal,
	) {}
 
	async handle(payload: NewInquiryPayload): Promise<void> {
		const [pro, teamMembers, whatsappRecipients] = await Promise.all([
			this.dal.pros.findById(payload.proId),
			this.dal.userTenantRoles.getProUsersWithContact(payload.proId),
			this.dal.proWhatsAppRecipients.listEligibleByProId(payload.proId),
		]);
 
		if (!pro) {
			console.error("[COMMUNICATION] Pro not found:", payload.proId);
			return;
		}
 
		const requests: CommunicationRequest[] = [];
 
		// Email to each team member
		for (const member of teamMembers) {
			requests.push({
				channel: "email",
				recipient: member.email,
				eventType: "new_inquiry",
				proId: payload.proId,
				userId: member.userId,
				content: {
					template: "new-inquiry",
					subject: `New inquiry from ${payload.customerName}`,
					props: {
						customerName: payload.customerName,
						customerPhone: payload.customerPhone,
						customerEmail: payload.customerEmail,
						customerLocation: payload.customerLocation,
						requirement: payload.requirement,
						requirementType: payload.requirementType,
						projectTitle: payload.projectTitle,
					},
					recipientName: member.name,
				},
			});
		}
 
		// WhatsApp to every verified, opted-in pro recipient.
		// Falls back to legacy pros.whatsapp only if the pro has no recipient
		// rows at all (e.g. backfill skipped or row deleted) — keeps single-number
		// pros covered until they migrate.
		const whatsappTargets =
			whatsappRecipients.length > 0
				? whatsappRecipients.map((r) => r.number)
				: pro.whatsapp
					? [pro.whatsapp]
					: [];
 
		for (const recipient of whatsappTargets) {
			requests.push({
				channel: "whatsapp",
				recipient,
				eventType: "new_inquiry",
				proId: payload.proId,
				content: {
					templateName: "int_inquiry_notification",
					languageCode: "en",
					components: [
						{
							type: "body",
							parameters: [
								{ type: "text", text: payload.customerName },
								{ type: "text", text: payload.requirementType ?? "General" },
								{ type: "text", text: payload.customerPhone },
							],
						},
					],
				},
			});
		}
 
		// WhatsApp confirmation to customer (transactional)
		requests.push({
			channel: "whatsapp",
			recipient: payload.customerPhone,
			eventType: "inquiry_confirmation",
			proId: payload.proId,
			transactional: true,
			content: {
				templateName: "int_inquiry_confirmation",
				languageCode: "en",
				components: [
					{
						type: "body",
						parameters: [
							{ type: "text", text: payload.customerName },
							{ type: "text", text: pro.businessName ?? "" },
						],
					},
				],
			},
		});
 
		await this.gateway.sendMany(requests);
	}
}